Delete your Grounded account

You can permanently delete your Grounded account directly inside the app. If you cannot access the app, you can contact Grounded Support to request help.

Delete your account in the app

Open Grounded and open the menu.
Select Profile & Settings.
Under Account, select Delete account.
Review the confirmation message and confirm deletion.

What deletion removes

The in-app deletion process removes your Supabase Auth account, account-linked storage objects, linked analytics and presence records, push registrations, and account-linked database records. It also clears Grounded private data stored in the app on that device. These records include, where applicable:

Synced journals and reflections
Saved prayers
Saved verses, reading and journey progress, and preferences
Sermon notes and attachment metadata
Other account-linked profile, study, progress, and saved-content records configured to delete with your account

Information that may remain

Account deletion ends active Grounded email and SMS enrollment, removes push tokens, and removes the linked RevenueCat customer profile where applicable.

Some information may remain where reasonably necessary, including unlinked email/SMS suppression and consent evidence, transaction and delivery-audit records, fraud or security records, Apple/Google store records, and provider logs or backups subject to provider retention practices. Grounded does not promise a specific retention period where one has not been established.

Subscriptions must be canceled separately

Deleting your Grounded account does not automatically cancel an Apple App Store or Google Play subscription. Manage or cancel your subscription through the store where you purchased it to prevent future renewal charges.

If you cannot access the app

Email support@getgroundedapp.com from the email address associated with your Grounded account and ask for account deletion help. Support may need to verify that you control the account before completing the request.

Delete data from a Grounded Facebook Page comment

If you commented on a post on the public Grounded Facebook Page, you can delete the original comment through Facebook. To ask Grounded to delete its stored copy of that comment and its related comment-processing record, email support@getgroundedapp.com.

Include a link to the Facebook post or comment and enough information to identify the comment. Do not send your Facebook password or access token. Grounded Support may ask for additional information needed to verify the request before deleting the matching record.

Privacy information

For more information about Grounded’s data practices, read the Grounded Privacy Policy.